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®

The Backbone of Recommerce

OUR RECOMMERCE PARTNERS

Partnering with leading brands and retailers.

OUR KEY CAPABILITIES

Closing the loop in textile circularity by offering a full suite of services that drive profit and margin all under one roof*.

True Profit

Center

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We combine logistics operations with software systems that unlock strong margins, maximize yield, and minimize both cost and carbon footprint.

Resale Logistics Operator

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We are the only operator in North America solely focused on high-quality, high-touch, white-glove Single SKU recommerce logistics.

Expanded Customer Base

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We enable brands to work in the resale space that allows them the opportunity to engage with new, lifelong customers.

Sustainability
Partner

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We help increase an used items' life while shrinking it's environmental footprint for both the product and brand.

Built to

Scale

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We meet partners where they are, whether they need limited support or full program scaling. “Solutions” reflects our commitment to powering long-term growth.

*So it’s not technically under one roof, but in buildings right next to each other.

Why Tersus

Offering a full-suite of Recommerce solutions: we remonetize used textile product.

Tersus Solutions supports partners up and down the value chain and across recommerce channels with the greatest operational efficiency. Regardless of the source or the destination, Tersus Solutions has all of the in-house capabilities to optimize the best path for each and every used item.

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Collection Hub

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Centralized intake, handling, and processing for all brand-returned or used products.

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Returns Management

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We accept returns from all channels, including brand returns, trade-ins, damages, warranty seconds, and samples.

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Single SKU Logistics

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We manage individual items end-to-end (from receipt and inventory to fulfillment and shipping) within a specialized recommerce facility.

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CO2 Cleaning & Sanitization

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The foundation of our business. We deliver advanced, waterless COâ‚‚ cleaning and sanitization to revive textiles and gear.

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Sort

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We partner with brands to customize sorting and classification based on brand-specific criteria to ensure optimal downstream use.

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Custom Cleaning

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Beyond COâ‚‚, we deliver tailored cleaning solutions supported by spot cleaning, steam, and traditional water wash when appropriate.

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Repair

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We provide comprehensive repair services for garments, footwear, and gear, from simple fixes to complex restoration.

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Condition Grade

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We work with brands to establish flexible condition grading frameworks that support pricing, sale, and reuse decisions.

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Systems
Entry

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Accurate digital logging and inventory entry at intake enables full traceability, efficient fulfillment, and daily storefront updates through integrated systems.

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Quality Control

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We perform thorough inspection and verification to ensure items meet quality standards before resale or reuse.

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Photography

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We offer professional single-SKU photography to support recommerce listings and align with brand imaging standards.

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Upcycle

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We work with brands to creatively rework garments and materials into new or enhanced products that extend life and value.

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Storage

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We provide secure warehousing for inventory awaiting processing, sale, or distribution.

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Pick, Pack
& Ship

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We execute end-to-end fulfillment by picking items from inventory, packing appropriately, and shipping to end customers or retail partners.

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Next Best
Use

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We partner with brands to determine and execute the most appropriate pathway for items that cannot be resold as-is, including donation, liquidation, or recycling when possible.

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Who We Serve

Whether it’s a tent, technical shell, legging, boot, running shoe, or wedding dress, we have successfully closed the loop in textile circularity for brands by finding a path that’s not the landfill for every garment, accessory or gear. Our solutions drive transformational progress across industries that enable a new model of responsible consumption.

We work with leading brands and retailers extending the life of textiles across several key industries.

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Outdoor & Athletic

We work with leading outdoor and athletic brands from REI, The North Face, Arc'teryx, Lululemon, and Stio to clean, repair, and repurpose garments, outdoor gear, and accessories for resale, upcycling, and recycling.

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Fashion & Luxury

We are increasingly working with leading fashion and luxury brands such as Theory, Faherty, MM Lafleur, Canada Goose, and Ralph Lauren to clean, repair and repurpose high-end garments, shoes and accessories for resale, upcycling and recycling.

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Footwear

Tersus Solutions is pioneering the way for renewal and resale for footwear brands. We power resale channels for footwear giants New Balance and Dr. Martens. We have a variety of specialized footwear cleaning equipment and processes to restore used shoes to almost new conditions.

The Backbone of Branded Recommerce
for over a decade

2013

Launch cleaning as a service with Patagonia for their Encapsil jacket

2022

Launch The North Face in full managed resale program in partnership with Archive and expand offerings to support single SKU logistics


2025

Expand more into the luxury and lifestyle space by launching both A&B Bridal resale with Archive and preform first repair partnership with Theory

2018

Patagonia Worn Wear becomes our first B2B cleaning customer

2023

Launch 6 new resale customers and 8 additional cleaning and repair customers Onboard Trove as software partner

REI Rentals and Used Gear launches a cleaning partnership

2026

Start the year off strong with the launch of both Dagne Dover and Rhone websites launching in January with Archive

2020

Expand services to include repairs for REI and Patagonia


2024

Make major push into footwear with launch of New Balance Reconsidered and Dr. Martens ReWair in conjunction with Archive

CASE STUDY - OUTDOOR & ATHLETIC

Renewed
North Face Renewed

In February 2022, The North Face was seeking a partner to power the branded operations for Renewed. Tersus Solutions was operationally ready within 6 weeks and the business launched ahead of schedule, barely missing a beat. With refreshed operational horse-power the Renewed business is on track to double in 2023 and continues to be a critical part of The North Face's business strategy.

Feb 2022: 
The North Face US partners with Tersus Solutions and Archive to build branded resale site and a warehouse management tool.

March 2022: 
150,000 items processed via Tersus Solutions and Archive WMS. Site launched in April.

Fall 2022: 
Launched in-store takeback at 100+ locations.

Renewed added to the North Face universal navigation.

2023: 

Renewed projected to more than double in volume.

CASE STUDY - FASHION & LUXURY

Timeline
Faherty

Faherty is a emerging as a leader in sustainability and resale. We are fortunate to play a role in powering the operations for this groundbreaking business and brand, who is helping shape a new model of profitable resale.

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2022: 
Faherty launched P2P resale with Archive

2023: 
With success in P2P, Faherty asks Tersus Solutions to power their managed resale channel and do processing, sorting, cleaning, QC, digital check-in, condition grading, tagging and fulfillment for Second Wave

2024: 

With much early success, Second Wave expands to add Children's products and Tersus handles all damaged returns from Stores and Faherty's DC.

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2025: 

Building upon the success of the program, trade-in returns are launched in select stores.

CASE STUDY - FOOTWEAR

New Balance Reconsidered
New Balance

New Balance's launch of Reconsidered represented a major milestone for branded resale. Reconsidered firmly establishes the branded resale service model we pioneered and built in conjunction with Archive in early 2022 as the best way for brands to offer resale to their customers. One in which all parties will make a profit, while also delighting customers and disrupting the traditional linear consumption model.


2023: 
Tersus starts collecting, cleaning and preparing New Balance footwear for resale

2024: 
New Balance launches Reconsidered with in store take back and online resale. Takeback expands to all stores in mid 2024.

 

2026: 

New Balance Reconsidered continues to expand and grow, adding apparel into the assortment.
 

Avoid the landfill.

The fashion industry is one of the largest polluting industries in the world with almost 84% of clothing today ending up in landfills or incinerators. We close the loop through offering our full suite of textile circularity services. Keeping used products in use is a physical business, and we are established operators in the US capable of tackling these challenges.

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